Processing of Personal Data
Logfiles when you visit our website
When visiting our website, our host provider protocols, for every access to its servers, so-called “logfile” data such as the name of the retrieved website, the previously visited website (“referrer” URL), product and version information of the used browser and operating system, the retrieving provider, date and time of access, used search engines, country of access, transferred data volume, name of downloaded files, and the IP address.
Legal basis for the respective processing of data is Article 6 (1) f) General Data Protection Regulation (GDPR). Our legitimate interest in the storage of logfile data is based on the provision of system security including the clarification of cases of data abuse. The IP address will be deleted within max. 7 days unless it is required for a longer period of time due to a security related event, e.g. for purposes of clarification or proof.
When you send us a contact enquiry via email, we process the personal data that we need to respond to your enquiry, such as your name, postal address and email address.
The legal basis for processing your personal data in connection with contact enquiries is Article 6 (1) b) General Data Protection Regulation (GDPR).
In conjunction with contact requests, we store your personal data for as long as is necessary to process your request, including an appropriate retention period for follow-up questions.
The provision of this personal data is not prescribed by law or contract, and it is not necessary for the purpose of entering into a contract. However, if you decide not to disclose this data to us, we will not be able to respond to your contact enquiry or – if you have provided only limited contact details – we will not be able to respond to it via all available communication channels.
When you register or place an order with us via email we process the personal data that we need to perform a contract with you, or to take steps at your request prior to entering into the contract, such as name, address, e-mail address, date of birth, chosen user name and payment details.
Personal data which is collected during the registration or order process is stored for as long as it takes to perform the contract (where applicable including the provision of a customer account), and/or to take steps at your request prior to entering into the contract, and/or to meet warranty, guarantee or similar obligations, and/or to comply with statutory archiving requirements.
The legal bases for processing the personal data collected in connection with registrations or orders are Article 6 (1) b) and Article 6 (1) c) of the General Data Protection Regulation.
The provision of this personal data is not prescribed by law or contract. However, it is necessary to enter into the contract, i.e. to complete the registration or order, if the data is mandatory (as opposed to voluntarily) in the registration/order process.
a) Description and Functionality
Cookie is a small piece of data files which are saved on your computer and enable an analysis of your use of the website.
b) Own Cookies
When cookies are used, we store your personal data for as long as necessary to optimise your user experience on the website.
c) Revocation/ Objection/ Settings
You can revoke your consent to accept cookies or for data to be processed by cookies at any time by using our website Cookies Allow/Disable option or by changing your browser’s cookie settings.
You can also set your browser to only accept cookies if you agree to it.
You can find other options for opting out from or managing cookies here:
However, if your browser is configured to reject all cookies you may not be able to use some of the website's functions, services, applications or tools.
Rights of Data Subjects
Under Article 15 General Data Protection Regulation, you have to right to obtain information on the processing of your personal data (“Right of access by the data subject”).
Under Article 16 General Data Protection Regulation, you have the right to rectification of incorrect personal data and deletion of personal data concerning you (“Right to rectification”).
Under Article 17 General Data Protection Regulation, you can demand the deletion of personal data concerning you if one of the listed grounds applies (“Right to erasure/ Right to be forgotten”).
You also have the right, under Article 18 General Data Protection Regulation, to restrict the processing of personal data concerning you if one of the listed grounds applies (“Right to restriction of processing”).
Under Article 20 General Data Protection Regulation, you have the right to receive the personal data concerning you and to transmit that data to another controller (“Right to data portability”).
You have the right to lodge a complaint with the relevant supervisory authority. The relevant supervisory authority is “Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz“, Hintere Bleiche 34, 55116 Mainz bzw. Postfach 30 40, 55020 Mainz.
Right of Revocation
You can revoke the consent that you granted to process your personal data at any time. This does not affect the lawfulness of processing up to the time of consent revocation.
Right to Object
If we process data on the basis of Article 6, section 1 f) GDPR (“legitimate interests“), you are accorded the right under Article 21 GDPR to object to the processing of your personal data.